AI Agents that Automate Business Processes

We design AI agents that support multi-step workflows by reading business context, preparing outputs, triggering actions and escalating important decisions to human users.

• Support ticket triage, summarisation, routing and suggested replies
• Invoice, claim and document processing with approval workflows
• Sales, CRM and donor follow-up automation
• Automated reminders for deadlines, renewals, payments and pending tasks
• Report generation and operational summary agents
• Integration with Power Automate, Dataverse, Dynamics 365, APIs and databases
• Human approval checkpoints for high-risk or sensitive actions