Tech-and-Go! program for Social Service Agencies (SSAs), the Start Digital, Go Digital, and Grow Digital

Under Singapore’s Tech-and-Go! program for Social Service Agencies (SSAs), the Start Digital, Go Digital, and Grow Digital categories offer funding to support different stages of digital adoption. Here’s a breakdown of the differences and funding limits for each:

1. Start Digital

  • Target Audience: SSAs that are just beginning their digital transformation.
  • Purpose: Provides funding for basic digital tools, such as accounting software, HR management systems, and simple donor management systems.
  • Funding Support:
    • Up to 80% funding of the project costs.
    • Maximum project cost limit: S$30,000 per solution, capped at S$150,000 per SSA.
  • Example Solutions: Cloud-based IT solutions like accounting, payroll, and cybersecurity systems.

2. Go Digital

  • Target Audience: SSAs looking to implement more advanced, large-scale digital solutions to optimize their operations and productivity.
  • Purpose: Supports more complex digital projects that are not limited to pre-scoped solutions, providing flexibility for bespoke or specialized IT implementations.
  • Funding Support:
    • Up to 80% funding.
    • Maximum project cost limit: S$300,000 per project.
  • Example Solutions: Advanced case management systems, ERP solutions, and integrated donor platforms.

3. Grow Digital

  • Target Audience: SSAs that are digitally mature and ready to scale up with sophisticated technology solutions to enhance service delivery.
  • Purpose: Provides funding for large-scale, service-oriented digital solutions that improve client engagement and service outcomes.
  • Funding Support:
    • Up to 80% funding.
    • Maximum project cost limit: S$450,000 per project.
  • Example Solutions: AI-driven systems, rehabilitation devices, gamified client engagement tools, or robotics for service delivery.

These funding options help SSAs at various stages of their digital transformation, from basic tools to advanced service delivery technologies, with significant financial support to encourage adoption.

For more details, you can explore the official NCSS Tech-and-Go! page

National Council of Social Service

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